Our clients are not online, but who is?

Our clients are not online, but who is?

In the course of our journey over the last 4 years, we’ve spent countless hours working with hundreds of providers across the country. In addition to working with some of the largest aged care providers in Australia helping them build great customer relationships, our...
What are customers paying for?

What are customers paying for?

I found myself in a familiar yet somewhat less frequent situation last week.  Whilst initially I viewed this experience as seemingly unrelated to the work we do at hayylo , it quickly revealed a lot about what clients and in general consumers are willing, keen or...
The ingredients for a client engagement channel

The ingredients for a client engagement channel

I think it’s fair to say that the world around us changes at a rapid pace.  Across Ageing and Disability, the last few years have seen tremendous change that is starting to challenge even the most prepared groups.  Couple this with advancing technology, increased...
How is my loved one doing?

How is my loved one doing?

It’s a great question and one thats asked by families all over the country with a loved one in care. In todays world of busy lives, endless work hours and time poor people, how do we know our loved one’s are being cared for in the best way. Maybe they live at home far...
Take the next step!

Take the next step!

In this months community news we wanted share some interesting things happening on hayylo. Day after day we are blown away by the ideas created by hayylo users and believe that everyone can benefit from a more open and connected care experience.  If your a care...
Dealing with budget cuts, how to make the most of them

Dealing with budget cuts, how to make the most of them

It seems, with no uncertainty, that government policies will continue to change the way residential and community based support providers access funding.  Just when we get through a recent wave of changes, we are hit again, with the next hurdle to jump.  One thing is...

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