the “uber” of support services

the “uber” of support services

With the introduction of the NDIS, and with increased opportunity for clients to exercise choice, the advent of on-demand, “uber-style” models were inevitable.   With decreased entry costs for new enterprises, increased technological abilities and the right market...
the challenges of delivering services under the NDIS

the challenges of delivering services under the NDIS

Mary is one of the millions challenged with a disability. Her ability to maintain independence, engage in the community and continue to have the quality of life she likes is not something that comes easily.  Mary is one of the many funded under the NDIS and now has...
how to keep up with the ever changing world of support services

how to keep up with the ever changing world of support services

In such a complex world we operate in, with moving goal posts shaped by government policy and changing consumer behaviours, its never easy to remain up to date.  Technology, people and processes are continuously tuned to help deliver more to clients with less.  By the...
CDC changes push clients to search for new options

CDC changes push clients to search for new options

With the forthcoming changes to CDC, clients are looking to their providers for increased transparency, communication and co-ordination. In the complex world of service delivery, helping ensure clients needs are met, requires increased communication and seamless...
the impact of having a remote workforce

the impact of having a remote workforce

So, what happens when our workforces no longer need to come into the office?  What issues does this present and how are groups solving these? As technology drives health providers to look at new ways of working, mobile devices rich with information and functionality...

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