So, what happens when our workforces no longer need to come into the office? What issues does this present and how are groups solving these?
As technology drives health providers to look at new ways of working, mobile devices rich with information and functionality mean increasingly less reliance on paperwork and centralised processes. Through optimisation, staff are no longer required to visit the central office to lodge paperwork, pickup schedules, submit time sheets and review client information. But how do these changes impact the workforce?
“I feel isolated and on some weeks, i don’t see another member of my team” – said one community support worker. This is a common sentiment arising across community support workers in aged, disability and mental health. “We used to get together a few times a week when visiting the office, but now that we have our mobile phones and can add our time sheets , i don’t get that chance all that often”. Whilst generating significant operating efficiencies, many groups have overlooked their teams desire to connect with one another.
In rural areas, this has been a challenge for many years now, with some health professionals being the sole person servicing a large area.
More and more groups are now looking at tools that are focused on helping support their workforce. Reducing staff turn over and increasing worker wellbeing and productivity can have a significant impact on operating efficiencies. It goes without saying that a happier workforce are more productive.
hayylo is opening up their peer support platform for free, to all providers as a way for their workforce to have support from their peers. It provides an environment specifically for staff to communicate with their peers in a fun and social way. Brought to life with photos, and videos, teams although distant can feel closer.
For a limited time, hayylo is free for an unlimited number of staff. Get in contact with hayylo at firstname.lastname@example.org and get setup for free.