Improved

Support At Home Updated

Care Doesn't Happen in your CMS. It Happens in the Conversation

Your roster gets the right person to the right place at the right time. But between that plan and the client's front door, there's a wall of phone calls, missed messages, and anxious families. That's communication. That's what we do.

THE REALITY

Three Conversations Your Team Manages Every Day.

Keeping clients informed When services change — and they change constantly — someone on your team picks up the phone to let clients know. One by one. It works, but it doesn't scale

💬

Every change needs a chat

Services change constantly. Your team lets clients know — one call, one text at a time. It works, but it doesn't scale.

🙋🏻

Every question needs an answer
Every questions needs an answer

Clients and families call to check schedules and confirm carers. Your team handles each one — but the volume is relentless.

👓

Every client needs visibility

Clients want to see their schedule and budget on their terms. Without that, the calls come to your team instead.

THIS IS HAYYLO

The leading communication platform for care

Handles every conversation — outbound updates, inbound enquiries, client self-service — by app, SMS, and voice.

APP
SMS
VOICE
EMAIL
THE COMMUNITY APP
THE COMMUNITY APP

Self Service Trusted by over 70,000 older people

Self Service Trusted by over 70,000 older people

Not a read-only calendar. Real business logic — cancellation rules, short notice charges, preferred worker selection — all handled without a phone call.

Not a read-only calendar. Real business logic — cancellation rules, short notice charges, preferred worker selection — all handled without a phone call.

WHAT YOUR TEAM GETS

Built for the Work Your Team Does Every Day

Every feature exists because a care team told us they needed it. Here's what's inside

Clients Get Answers Without Your Team Picking Up

Clients Get Answers Without Your Team Picking Up

Clients Get Answers Without Your Team Picking Up

Hayylo Voice answers calls, identifies the client, reads their live schedule, and captures requests — 24/7. Your team only gets involved when a human is genuinely needed

Hayylo Voice answers calls, identifies the client, reads their live schedule, and captures requests — 24/7. Your team only gets involved when a human is genuinely needed

Every Client Enquiry — Tracked, Visible, Resolved

Every Client Enquiry — Tracked, Visible, Resolved

Every Client Enquiry — Tracked, Visible, Resolved

Clients reach your team via app, SMS, or email. Everything lands in one view. No more lost voicemails, no more "who's handling this?" Every conversation has an owner

Clients reach your team via app, SMS, or email. Everything lands in one view. No more lost voicemails, no more "who's handling this?" Every conversation has an owner

Reach Everyone Without Picking Up the Phone

Reach Everyone Without Picking Up the Phone

Reach Everyone Without Picking Up the Phone

Share news, send urgent updates, or run an SMS campaign — segmented by service type and sent to thousands instantly. One click replaces an entire morning of calls.

Share news, send urgent updates, or run an SMS campaign — segmented by service type and sent to thousands instantly. One click replaces an entire morning of calls.

Associated Provider Visits & Analytics

Associated Provider Visits & Analytics

Associated Provider Visits & Analytics

Providers can easily confirm a visit, and your team has proof of delivery instantly. No chasing, no paper trails, no app install needed.

Providers can easily confirm a visit, and your team has proof of delivery instantly. No chasing, no paper trails, no app install needed.

PURPOSE-BUILT FOR CARE

Designed to do things
other systems simply weren't.

Not bolted on. Not patched together. Built from day one to handle the full communication layer between your team and your clients.

☎️

Reaches every client — not just the tech-savvy few

App for those who want it. SMS for those who don't. Voice for those who prefer to call. Nobody is left out.

👓

Clients see only what matters to them


Internal visits, admin notes, back-office changes — filtered before they reach the client. Clean, relevant, trustworthy.

📣

Broadcasts to thousands in a single click

Emergencies, service updates, community news — segmented and sent instantly. No spreadsheet, no mail merge, no delay.

🙋🏻

Proactively communicates the right service changes
Every questions needs an answer

Analyses roster changes, waits for the schedule to settle, and sends one accurate message at the right time. Automatically.

🚣🏻‍♀️

Speaks to clients — not just displays information

Intelligent voice answers calls, reads live schedules, captures requests, and follows up with an SMS. 24 hours a day.

💾

Works out of the box — live in weeks, not quarters

Pre-built integrations, care-specific workflows, tested logic. No custom dev. No 12-month implementation.

☎️

Reaches every client — not just the tech-savvy few

App for those who want it. SMS for those who don't. Voice for those who prefer to call. Nobody is left out.

🙋🏻

Proactively communicates the right service changes

Analyses roster changes, waits for the schedule to settle, and sends one accurate message at the right time. Automatically.

👓

Clients see only what matters to them


Internal visits, admin notes, back-office changes — filtered before they reach the client. Clean, relevant, trustworthy.

🚣🏻‍♀️

Speaks to clients — not just displays information

Intelligent voice answers calls, reads live schedules, captures requests, and follows up with an SMS. 24 hours a day.

📣

Broadcasts to thousands in a single click

Emergencies, service updates, community news — segmented and sent instantly. No spreadsheet, no mail merge, no delay.

💾

Works out of the box — live in weeks, not quarters

Pre-built integrations, care-specific workflows, tested logic. No custom dev. No 12-month implementation.

"

What used to take two weeks of effort can now be done in a couple of days. We've been able to reduce our scheduling team effort by 50%.

Integration Image
Integration Image
Integration Image
Integration Image
Integration Image
Integration Image
Integration Image
Integration Image
Integration Logo
INTEGRATIONS
INTEGRATIONS

Works with your entire tech stack. Day one.

Works with your entire tech stack. Day one.

Whether you're running Alayacare, The LookOutWay, Genesys contact centers, Salesforce, Sugar CRM, or a custom care management system, Hayylo integrates seamlessly.

Enterprise-grade integration without the enterprise headache—live in weeks

Whether you're running Alayacare, The LookOutWay, Genesys contact centers, Salesforce, Sugar CRM, or a custom care management system, Hayylo integrates seamlessly.

Enterprise-grade integration without the enterprise headache—live in weeks

LEARN MORE?

See How It Works for Your Team

Book a call and we'll map out where your team's time is actually going — and show you what changes when routine communication handles itself.